•  (+34) 695 95 7717
  •  villasrivero@gmail.com

General Terms

Villas Rivero is a tourism intermediary company legally registered in the Government of the Canary Islands with the number I-0003805.1 and has fiscal address in Avenida Cesar Manrique No. 1 in Las Palmas de Gran Canaria, Spain.
Conditions of contract and payment
Once the reservation request has been made and the availability of the accommodation checked, the client will receive by email the reservation form with the data to fulfill the payment,
To confirm the reservation the client will have to pay from 35 to 50% of the total rent amount depending on the property chosen. The remaining payment will be settled on the day of arrival.
Payment of the reservation can be made by bank transfer or by credit card (VISA and MasterCard).
In the case that the payment is not made within the deadline set in the booking form sent , Villas Rivero may cancel that reservation.
Once the first payment has been paid, The client will receive the confirmation of the reservation as well as the address and the detailed route to reach the accommodation.
Cancellation Policy
- Cancellations or modifications of reservations must be made sufficiently in advance, otherwise an amount will be retained for cancellation expenses according to the communication period:

Minimal charge 150 €. Between 30 - 15 days notice 50 %  charge of the advanced amount.  Less than 15 days notice : full charge (of the advanced payment).  No show or checking out before the booked date does not give right to refund.